Ducati increases warranty period for all vehicles to full 4 years locally
https://www.autospinn.com, 6 Mar '24
Dom Hetrakul, managing director of Motore Italiano Company, importer and distributor Ducati Motorcycles in Thailand officially revealed that to create maximum satisfaction for customers it is increasing warranty period for all vehicles.
Under the strategy of after-sales service leading to sales From March 2024, Ducati Thailand has increased the vehicle warranty period or warranty from the original 3 years to 4 years in order to reinforce the quality of Ducati vehicles and bring satisfaction to all customers.
The company also provides Ducati Service Package to create peace of mind. Specially relieves all worries for customers who purchase every Ducati model in 2024. Customers can bring their cars in for regular service at no charge for up to 3 years or a distance of 60,000 km.
In addition, the company also guarantees all spare parts change from service centres for up to 2 years and guarantees repair work for customers for up to 6 months in terms of other after-sales services.
To impress customers, the company continues to provide pick up and drop off service or free pick-up and delivery service from home to showroom, distance not exceeding 100 km, to facilitate customers who do not have a service centre near their homes.
Including the Service Week activity, which is an activity that has been organised since 2023 and can create a good impression and satisfaction for customers.
Expand showroom and service centre in 2024
Showroom and service centre expansion plan:
In 2024, the company will continue to expand its showrooms and service centres to cover the country. Especially in the northern and north-eastern regions that have a large customer base. For the eastern zone In the past, sales have increased continuously.
This April, the company is scheduled to hold a Grand Opening event to celebrate the opening of the new full-scale showroom "Ducati Pattaya Branch" for a promotional campaign. To thank and return profits to customers, Ducati Thailand has organised a World Ducati Week tour package worth THB 180,000 (US$ 5,030), 1 seat, for customers who purchase a Limited model Ducati or any model priced at THB 2 million or more.
